Payment is due upon completion of your car rental, and can be made using cash or any Avis charge card. Avis accepts Visa, MasterCard, American Express, Diners Card and Avis Charge Card.

Special Equipment

Special equipment, such as child seat, roof rack or similar may be available at a small charge. Please arrange in advance with your Avis rental location.

Collecting your car

  • You will be asked to present your driving licence and credit card acompanied by your passport or or identity card.
  • Since rental price will already include basic car insurance, you will be asked if you require any additional insurance cover. Please refer to the Insurance section.
  • The car will be provided with a full tank of fuel and must be returned full, otherwise a refuelling charge will apply.
  • You will be given a Rental Agreement to check and sign. This will show any additional services and insurances you have asked for along with the relevant costs.
  • You will be asked to check the car for any damage and sign to confirm this. This helps us to assess whether any damage occurs during your rental.
  • You will then be given the car keys together with a copy of the Rental Agreement, Vehicle Inspection Slip - and you are on your way!

  • Changing/Cancelling your Booking

    Once you have made a booking online, you will be sent a confirmation email showing your reservation code. If you need to change your booking, simply select Change or cancel a booking. Make sure you have your reservation code ready. Alternatively, call Avis Reservations Centre on +385 1 4673 603  send a fax on +385 (0) 1 4673605 or an e-mail to 


    • Driver??s age of 20 or over for groups A - C
    • Driver??s age of 23 or over for  groups  C - P
    • A full, clean driving licence held for at least a two years
    • advise dates and times of rental
    • select your Avis pick-up location
    • select your Avis return location
    • select the car group required
    • state your Wizard number or Avis Worldwide Discount (AWD) number if you have one

    We will then check for availability and provide a car rental quote with its inclusive and optional services. From the quote, you can choose whether or not to confirm the booking. If you decide to confirm, you will be asked to provide some personal details needed to process your booking. Your rental car will then be booked.

    How to Book or get a Quote

    • Online at  - simply click Get a Quote
    • Send an inquiry titled e-mail to Avis Reservations centre at
    • Call Avis Reservations Centre on  +385 1 4673 603
    • Send an Inquiry titled fax to Avis Reservation Centre′s fax number 062 222 226 (National calls) and +385 1 4673 603 (International calls)

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